TraceBuilt orchestrates the flow of plans, issues, and resolutions between production homebuilders and trade partners — and keeps an immutable record of every handoff, every decision, every file version.
When the construction defect claim arrives three years from now, your attorneys will spend months reconstructing a timeline from scattered emails, departed employees' accounts, and people's memories. The reconstruction will be expensive, incomplete, and contradictory.
Attorneys reconstruct timelines from email servers, personal devices, and departed employees' accounts. Six months of work that produces incomplete, contradictory evidence.
A field issue bounces between CM, coordinator, engineer, and truss designer through email. Each handoff takes hours. Nobody knows where the issue stands.
A division architect adapts a plan for a new energy code without knowing that another division solved the same problem six months ago. The builder pays for identical work.
Every handoff lost in email. Every decision unrecorded. Every resolution untraceable.
There is a better way.
TraceBuilt isn't one thing — it's three interlocking capabilities that production homebuilders have never had in a single platform.
Every SWAT ticket follows a traceable path — from the moment a construction manager spots an issue to verified resolution. No email. No guesswork. No lost handoffs.
CM creates a SWAT ticket directly from the field — photos, GPS location, voice-to-text description. AI suggests the category and surfaces similar past issues instantly.
Coordinator reviews the ticket, confirms the category, and routes to the right discipline. The system auto-assembles a scoped work package with only the relevant files and context.
The trade partner receives the work package, acknowledges receipt (SLA clock starts), commits to a delivery date, and uploads their resolution. Three taps. Full accountability.
Coordinator reviews the deliverable with AI quality signals. If approved, routes to the next discipline or marks as resolved. If incomplete, requests changes — all recorded.
CM verifies the fix in the field with a photo. Ticket closes. The complete timeline — every handoff, every file, every timestamp — is permanently on the record.
Five AI touchpoints embedded directly into the workflow — not bolted on, not a chatbot. Every suggestion is traced, auditable, and improves with your organization's data.
During ticket creation, the AI surfaces similar past tickets on the same plan or community. Prevents duplicates. Makes systemic issues visible on ticket #2, not #12.
Anomaly detection flags lots with unusual ticket patterns. "This lot has 4x the average SWAT tickets for this construction stage." Catches design problems early.
Auto-classifies tickets from photos and descriptions. Getting category right the first time saves 1-2 days of re-routing per ticket. Accuracy improves with every override.
Historical patterns and trade partner performance at the point of routing. "Similar tickets route Engineering → Truss 73% of the time, avg 3.1-day turnaround."
Flags potentially incomplete deliverables before the coordinator reviews. "Similar resolutions typically include a load path analysis — this submission does not appear to include one."
Clusters similar issues across communities and plans. "Truss-related SWAT tickets up 180% in Sunset Ridge over 2 weeks — 7 tickets across 4 plans." Turns reactive tickets into proactive quality.
Every AI suggestion is recorded in the audit trail: what was suggested, the confidence score, the model version, and whether the human accepted, modified, or rejected it. AI is part of the traceability story, not separate from it.
Three distinct interfaces for three distinct workflows. Field-optimized for CMs, data-dense for coordinators, minimal for trade partners.
This isn't incremental. It's a structural change in how builders and trade partners collaborate.
The construction management software market is $14.9B and growing. But no platform addresses the specific traceability and orchestration needs of production homebuilders.
TraceBuilt is entering early access with select national and regional builders. If you're ready to put every decision on the record, we want to hear from you.